Information

We want you to be happy with your purchase but if you unpack the goods and find that it’s they are not quite right for you for any reason, please email us. Returns must be made within 14 days of reception of goods and they must be pre-authorized. We can only accept your return if the goods are absolutely unused with its original tags. Please note we do not refund shipping charges and import fees. If you have any questions, please email us at shop@machelmontano.com

PAYMENT
We accept all major credit cards. You will receive an order confirmation via e-mail after you place your order and a shipping notice upon shipment. While paying with credit or debit card, your card details are confidential, encrypted and cannot be read by anyone other than your bank. There is no extra charge for card payments. Your account will not be charged until you have completed the checkout process.

SALES TAX
Applicable sales tax will be charged on total merchandise, including shipping & handling fees, where applicable, for all orders shipped in California.

SHIPPING 
Please note that all orders are usually shipped within 1-3 business days from our studio. All domestic orders ship via USPS with an estimated delivery of 3 -7 days. Shipping costs are calculated automatically and added to your total before checkout.

INTERNATIONAL SHIPPING 
We do ship worldwide and all international orders ship via USPS First Class, with estimated delivery of 5-15 business days. Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Machel Montano is not responsible for these charges.

LARGER SIZES
If you would like to purchase an item in XXL or larger please email us at shop@machelmontano.com, and we will send a quote based on availability and printing cost.

RETURNS POLICY
We want you to be happy with your purchase but if you unpack the goods and find that it’s they are not quite right for you for any reason, please email us. Returns must be made within 14 days of reception of goods and they must be pre-authorized. We can only accept your return if the goods are absolutely unused with its original tags. Please note we do not refund shipping charges and import fees. If you have any questions, please email us at shop@machelmontano.com.

Ship All Returns To:

Machel Montano
3844 S. Santa Fe Ave.
Vernon, CA 90058